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KnowledgeBase
- Logging into the Control Panel
- Domain Name Registration & Management
- Listing, Searching and Managing Orders
- Changing Name Servers of a Domain Name
- Managing Whois or Contact Details of Domain Names
- Modifying the Whois / Contact Details of all Domain Names (except .EU and .UK)
- Modifying the Whois / Contact Details (except the Ownership Identity) of a .EU Domain Name
- Modifying the Whois / Contact Details of a .UK Domain Name
- Modifying the Ownership Identity of a .EU Domain Name / Moving a .EU Domain Name to Another Customer
- Managing Contacts from within the Customer Control Panel
- Hiding Contact Details through Privacy Protection in the Whois of a Domain Name
- Branding a .COM, .NET Domain Names Web-based and Port 43 Whois Lookup Results
- Checking the Whois for a Domain Name
- Regulations for Updating Contact Details
- Hiding/Publishing Contact Details in the Whois of a .TEL Domain Name
- Hiding Contact Details through Privacy Protection, in the Whois of a Domain Name
- Transferring a Domain Name
- Confirming if a Domain Name can be transferred
- Transferring a Domain Name from Another Registrar to BigRock.com
- What is Domain (Transfer) Secret or Authorization (Auth.) Code and how to obtain it from a Current Registrar?
- Transferring your Domain Name (except .EU, .UK, .WS, .WEB.IN)
- Transferring a .EU Domain Name
- Transferring a .UK Domain Name
- Bulk Transfer
- Cancelling Domain Name Transfer
- Important - Domain Name Transfer Caveats
- Transferring a Domain Name from BigRock.com to Another Registrar
- Domain Name Transfer Caveats
- Locating and Modifying the Domain (Transfer) Secret/Authorization Code for a Domain Name (except .EU, .UK, .CC, .TV, .WEB.IN)
- Bulk Domain Name Registration, Renewal, Transfer and Management
- Enabling Mobile Device compatibility for your website
- Deleting a Domain Name
- Protecting/Locking a Domain Name
- Registering and Managing Child Name Servers
- Suspend / Unsuspend a Domain Name
- Moving or Pushing a Domain Name from One Customer Control Panel to Another
- Renewal Reminders
- Renewing a Domain Name
- Domain Name Expiry / Domain Name put on Parking Page
- Domain Name Registration Default Settings
- Viewing Action History
- What is Redemption Grace Period and How to Restore a Deleted Domain Name?
- Domain Name Registration Caveats
- Overview of Domain Name Extensions
- Interpreting Domain Name Check Availability Results
- Interpreting Order Locked In Processing Messages
- .US Domain Name Rules/Requirements
- Understanding .EU Domain Names
- .MOBI Domain Name Rules/Requirements
- .UK Domain Name Rules/Requirements
- What are CentralNIC Domain Names?
- Additional Contact related Requirements for .ASIA Domain Names
- .ME Domain Name Rules and Requirements
- Peculiarities of a .TEL Domain Name
- .TEL Applications
- .NAME Domain Name Rules/Requirements
- .NZ Domain Name Rules/Requirements
- .CO Domain Name Rules/Requirements
- Whois Data Reminders
- DNS
- Domain / URL Forwarding
- Email and Web Hosting
- Email Hosting
- Using the Email Hosting service
- Listing, Searching and Managing Orders for Email Hosting
- Email Administrators Guide - Create and Manage Accounts
- Email Users Guide - Access your Email
- Renewing / Deleting Email Hosting packages
- Suspending/Unsuspending an Email Hosting package
- Moving or Pushing an Email Hosting Order from one Control Panel to another
- Email Hosting Caveats
- RESELLERS - Read this to setup your Email Hosting Business
- DNS
- Domain / URL Forwarding
- Web Hosting
- Using the Web Hosting Service
- Listing, Searching and Managing Web Hosting
- Web Hosting Service Guide
- Directory and File Structure
- Naming Files
- Setting the Home or Default Page for your Website
- Uploading content to your Website
- Where do I put the content of my Website?
- Configuring and using various FTP Clients
- File/Folder Permissions and Groups
- Do you allow Shell access via SSL/Telnet?
- Do you allow Anonymous FTP?
- FTP Logs
- How can I view my website in a browser if my domain is pointing elsewhere?
- Why aren't my website changes being saved?
- What is Cache?
- FrontPage Server Extensions (FPSE)
- Data Transfer
- SSL
- Issues that Digital Certificates Address
- Activate SSL for your Hosting Package
- Certificate Authority
- Generating a Certificate Signing Request (CSR)
- Installing your Keys-Certificate pair
- Generating a Self-signed Certificate
- Creating Back-up for your Certificate and Private Keys
- Deleting your Certificate and Private keys
- Installing your Intermediate CA Certificate or CA Bundle
- Back-up your Website
- Domain Aliases
- Web Statistics
- Logs and Log Rotation
- Serving WAP Files
- Controlling Access to your Website
- Customizing Error Pages for your Website
- Managing your Plesk Windows Hosting package
- Windows Hosting
- Managing FTP Users
- Databases
- What is MS SQL?
- Which version of MS SQL is supported?
- Adding a MS SQL Database
- How do I set the database size and transaction log size of a MS SQL database?
- Managing MS SQL Database Users
- What hostname do I use to connect to my MS SQL database?
- How do I make a Backup copy of a MS SQL database?
- How do I restore a MS SQL database?
- MS SQL DTS (Data Transformation Service)
- How do I truncate transaction logs of a MS SQL database?
- How do I shrink a MS SQL database?
- What is the Maximum Number of Connections allowed to a single MS SQL database?
- How do I Upgrade my MS SQL 2000 database to MS SQL 2005?
- Deleting a MS SQL Database
- DLL Manager
- DSN Manager
- Power Tools
- Virtual Directory Manager
- ASP Components
- Managing subdomains on a Windows Web Hosting package
- Windows Hosting related Caveats
- Managing your cPanel Linux Hosting package
- Linux Hosting
- FTP Users
- Databases
- MySQL
- Version of MySQL we Support
- Adding a MySQL Database
- What hostname do I use to connect to my MySQL database?
- Database Users
- Adding MySQL Database Users
- Changing the Password of a MySQL Database User
- Restricting Access of a MySQL Database User to Allow Connection from Specific Hosts only
- Defining Action Rights for a MySQL Database User
- Creating a Read-only Database User
- Suspending/Unsuspending a MySQL Database user
- Deleting a MySQL Database User
- Connecting to and Managing your Database using PHPMyAdmin
- Connecting Remotely to your Database
- Restricting Access Through mod_auth_mysql
- Testing MySQL database connectivity through a script
- Importing data into a MySQL Database
- Exporting a Table from a MySQL Database to a Tab Delimited File for use in Microsoft Excel
- Making a Backup Copy of a MySQL Database
- Restoring a MySQL Database
- Deleting a MySQL Database
- Power Tools
- Direct Download Manager
- Bandwidth Theft Protection
- Website Speed Booster
- Redirect Manager
- Scheduled Task Manager
- Auto-correct URL Spelling
- Fix File Permissions Manager
- Branded File Extensions (Custom MIME types)
- Adding Sub-domains to your Linux Web Hosting Package
- Important Features of PHP5 version on BigRock.com Linux Web Hosting Servers
- Linux Hosting Caveats
- Troubleshooting
- Web Hosting Caveats
- Advertising your Website Online with Yahoo!
- Renewing / Deleting Web Hosting Orders
- Sample Scripts
- Suspending/Unsuspending a Web Hosting Order
- Moving or Pushing a Web Hosting Order from one Control Panel to another
- RESELLERS - Read this to setup your Web Hosting Business
- DNS for Web Hosting
- Domain / URL Forwarding for Web Hosting
- Email Hosting
- Website Builder
- Using your Website Builder service
- Listing, Searching and Managing Website Builder Orders
- Building your Website
- Building a Website through the Quick-start Wizard
- Building a Website through the Website Manager
- Renewing / Upgrading / Deleting Website Builder packages
- Suspending / Unsuspending a Website Builder service
- Moving or Pushing a Website Builder Package from one Customer Control Panel to another
- RESELLERS - Read this to setup your Website Builder Service
- Website Builder Caveats
- DNS
- Domain / URL Forwarding
- Digital Certificates
- Definition and Uses of a Digital Certificate
- Types of Digital Certificates available through BigRock.com
- Additional License
- Listing, Searching and Managing Digital Certificate Orders
- Generate a Private Key and Certificate Signature Request (CSR) from your web server
- IMPORTANT: Get your Digital Certificate Issued (Digital Certificate Enrollment Process)
- Cancelling your Digital Certificate Order
- Checking the Status and Retrieving your Digital Certificate
- Installing your Digital Certificate on your Web Server
- Displaying the thawte Trusted Site Seal on your website
- Reissuing your Digital Certificate
- Renewing your Digital Certificate
- Suspending / Unsuspending / Deleting your Digital Certificate
- Moving or Pushing a Digital Certificate Order from one Control Panel to another
- RESELLERS - Read this to setup your Digital Certificate Product
- DNS
- Domain/URL Forwarding
- Domain / URL Forwarding
- Email Service
- DNS
- Customer Control Panel Guide
- Important Notices
- Maintenance Notices
- Domains Product Maintenance Notices
- 2010
- September 2010
- August 2010
- July 2010
- June 2010
- .COM/.NET Unavailability Notice: June 27, 2010
- .NZ Unavailability Notice: June 19, 2010
- .TV/.CC Unavailability Notice: June 18, 2010
- .EU Unavailability Notice: June 9, 2010
- .TEL Unavailability Notice: June 5, 2010
- .BIZ Unavailability Notice: June 5, 2010
- .ME Unavailability Notice: June 5, 2010
- .ASIA Unavailability Notice: June 3, 2010
- 2010
- Hosting Product Maintenance Notices
- Digital Certificate Product Maintenance Notices
- System Maintenance Notices
- Domains Product Maintenance Notices
- Maintenance Notices
Home
Welcome to the BigRock.com Support Knowledge Base. Here we have listed detailed information regarding all our current Product and Service offerings and answers to your every possible query. The BigRock.com Support KB has been divided into Categories indicating a particular Interface or a particular Product/Service. These have been further logically divided into Sub-Categories and Answers, detailing a particular action or query.
In the event, you are unable to locate a particular resource, please make use of the Search box provided on the top of the page or inform our Support Team at http://support.bigrock.com.
